INVESAX respects your privacy and is committed to handling personal information responsibly. By using the INVESAX platform, you acknowledge that information may be collected and processed as described in this Privacy Policy.
We only seek to collect information that is reasonably necessary to operate our platform, maintain account security, provide services, process transactions, meet applicable requirements, and improve the user experience.
1. Information We Collect
Depending on how you use INVESAX, we may collect the following categories of information:
Account Information
Such as your name, email address, phone number, country, preferred currency and account credentials.
Verification Information
Where verification is required, information submitted for identity or account verification may be collected and processed.
Transaction Information
Deposits, withdrawals, orders, portfolio activity, transaction references and related account records.
Technical Information
Information such as IP address, browser information, device details, timestamps and security-related logs.
2. How We Use Your Information
Information collected through INVESAX may be used to:
- Create and manage your INVESAX account.
- Process deposits, withdrawals and other account transactions.
- Maintain account security and prevent unauthorized activity.
- Perform verification and compliance checks where applicable.
- Provide customer support and respond to enquiries.
- Maintain transaction records and audit trails.
- Improve the reliability, security and functionality of the platform.
4. Data Security
We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure or destruction.
These measures may include access controls, secure authentication, encrypted connections, database protections, transaction controls and security monitoring.
No internet-based system can guarantee absolute security. Users should also protect their passwords, verification codes and account access information and should never share them with another person.
5. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this policy, including maintaining your account, processing transactions, resolving disputes, preventing fraud, maintaining security and satisfying applicable legal, regulatory and accounting requirements.
6. Your Privacy Rights
Depending on applicable law, you may have rights concerning the personal information we hold about you.
Access
Request information about personal data we hold about you.
Correction
Ask us to correct inaccurate or incomplete information.
Deletion
Request deletion where applicable and where we are not required to retain the information.
Questions
Contact customer care if you have questions about your data.
8. Children & Age Requirements
INVESAX is intended for users who are legally permitted to use financial or investment-related services in their jurisdiction. We do not knowingly collect information from children who are not permitted to use the platform.
9. Third-Party Services
INVESAX may rely on third-party services for functions such as payments, identity verification, hosting, communications and security. Those providers may process information according to their own privacy policies and applicable agreements.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.
When changes are made, the updated version will be published on this page together with a revised effective or updated date.
Questions about your privacy?
If you have a question, concern or request regarding your personal information, please contact the INVESAX customer care team.
This Privacy Policy is provided for general information about INVESAX's handling of personal information. It should be reviewed and adapted to the specific legal, regulatory and operational requirements applicable to INVESAX before being treated as a final legal document.